IMPORTANT COVID-RELATED UPDATE FOR OUR CUSTOMERS
Leafsprout in Essential Engineering Support Mode
Due to COVID-19 and an Ontario-wide stay-at-home order in force as of now (2024-04-17), Leafsprout is currently in Essential Engineering Support Mode, focusing solely on maintenance of existing product deployments.
Unless your matter has to do with an engineering defect encountered in the field -- i.e., clinical/production environment software (not test/demo environment) is malfunctioning -- we may not be able to act on your message until we resume regular operations. As of today, we expect to resume regular operations on June 9, 2021, which is one week after the anticipated end of the shutdown and stay-at-home order in the Province of Ontario. This date may be pushed back based on updates from the Province.
If this matter is an urgent contractual issue, it may be necessary to rely on the Force Majeure clause in our contract with you. We apologize for the inconvenience.
Best regards and stay safe,
Leafsprout Management